A reader wrote in this week with a question that deserves a serious answer, so here is an unserious one.
Experts agree that a warehouse mostly made of boxes is essential. Experts also agree that this is a very long way of asking for a snack.
The Short Version, Told Slowly
If you take only one thing from this, take this: a returns policy enforced by staring is not a bug. It is the product.
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
That is all for now. We are told there is a sunbeam going to waste, and a professional never lets that happen.
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